Job offer: National Service Manager


Announced
28/09/20243 month(s) ago
Job Status
Full Time
Job Type
Employee
Expiration Date
27/09/2025 277 days left
Job Category
Job Location
Salary
IDR 215,000,000 - 240,000,000 (Annual) (IDR)
Job Title
National Service Manager
Job Presentation

Job Description :
1. Responsible to all operation of Service Network in Indonesia, direct and indirect channel
2. Monitor and evaluation of the quality and operation of Service Center based upon
Customer Satisfaction Index
3. Ensure the effectiveness activity in Service Center in accordance with SOP
4. Management VOC & VOD and countermeasure program activities
5. Able to handle several project at the same time, inter and intra Departments.
 

Qualifications :
1. Bachelor's Degree from Engineering, Statistic major or equivalent.
2. Experience at least 5 years in customer service management, preferred from electronic company.
3. Have a background leading a number of teams in order to achieve an organization target
4. Acquired good understanding of Service, strong team worker and collaborative behavior
5. English Proficient (written & verbal) and familiar with MS Office application
6. Have good communication skill, negotiation skill fast learner, reporting & presentation.


How to Apply?

Please apply for this job on JAC-Recruitment.co.id website:
JOB BY
JAC Recruitment Indonesia
Millennium Centennial Center 6th Floor, Unit A and H Jl. Jend. Sudirman Kav. 25, Jakarta
  +62 21 3970 3646

View all 312 Jobs

Related Jobs


See all jobs